Clarity Taxation

73% of new website enquiries are organic visitors

Melbourne Accountants Clarity Taxation decided to move office from Croydon North to Belgrave, and realised that the website also needed to be updated to better reflect their family values and range of services. Director Rachelle contacted Commonsense Marketing for help with designing, writing and developing a new site.

Key Issues

Old website was:

  • Built on Wix, which means it is not their asset and they will never own their own website
  • Old fashioned, didn’t give the right impression,
  • Slow to load and had functionality issues
  • Not optimised for Search Engines
Client Requirements
  • Upgrade the website to one that projects the right professional image, showcases their authority and credibility, differentiates them from competitors, and clearly communicates the services and many benefits for clients.
  • The website should stimulate enquiries, and automate the follow up to prospects with notifications to relevant team member
  • Include a type of portal area for clients to download resources, to upload completed forms, and to access articles and help about the latest issues affecting taxation, payments, super and accounting
The Solution

In the Create stage we undertook the following work:

  • Updated the website design and functionality to provide a more enhanced user experience
  • Rewrote all website copy to be inspiring, helpful, relevant to each target market and succinct
  • Updated all presentation of all products and simplified the purchase process
  • Updated analytics and conversion tracking to provide accurate reports
  • Integrated website with a CRM system, and developed a range of email marketing campaigns to prospects and customers
  • Designed new social media assets to reflect the expanded product range
  • Provided onsite SEO for every page, post and product
Results

Our client and their customers love the new website design and content as it truly reflects the non-intimidating, welcoming, down to earth feel that you experience at Clarity Taxation.

  • 47% of new traffic to the site is from organic searches
  • 73% of all new website enquiries come from organic visitors
  • 10% of new visitors contact the business – quite a high conversion rate
clarity taxation

Click the button to visit Clarity Taxation website and check out their services.

New site captures our business culture perfectly and we’re getting more enquiries than ever before

Our new improved website has provided a much more professional interface for clients to navigate and we have enjoyed a good increase in enquiries since the new site was launched. It has really captured the “feel“ of our business, and I have received many compliments from current and new clients about the way it looks, and how easy it is to find the information they are looking for.

Annette and the team at Commonsense Marketing is great to communicate with and is quick to update our information when required. They made the website development process very easy and delivered a quality website that we are very proud of. Couldn’t be happier.

Rachelle Emery

Rachelle Emery

CEO, Clarity Taxation