How To White List Emails

Follow these steps for white listing any email address, which means that emails you want to receive don’t get sent to your spam/junk folder, or even worse, totally blocked.Scroll down the page to find your email program for instructions on how to someone’s email to your address book, safe sender list or white list.  If you want to receive our Free Inspirational Marketing tips, then do this for email address info AT after you’ve subscribed.

Outlook 2003 (and higher)

  1. Right-click on the message in your inbox.
  2. Select “Junk E-mail” from the menu.
  3. Click “Add Sender to Safe Senders List.”


  1. Open the email in your inbox.
  2. Hover over the sender’s name.
  3. Click “More” in the pop-up box.
  4. Select “Add to contacts” to save the sender to your Contacts list.

You can also whitelist in Gmail before opening the email:

  1. Hover over the sender’s name next to the subject line in the inbox.  Click “More” in the pop-up box.
  2. Select “Add to senders” to save to your Contacts list.


1. Log into your account and click the “Options” link.
2. Select “More options” from the drop-down menu.

3. Click on the “Preventing junk email” link.

4. Click on the “Safe senders” link.

5. Enter the sender’s email address in the “Sender or domain to mark as safe” field.

6. Click the “Add to list” button.

The sender will show up in the “Safe senders and domains” box on the right.


1. Log in to your account and click the “Options” link.

2. Select “Mail Options from the drop-down menu

3. In the “Options” tab, select “Filters from the left menu.

4. Click the “Add Filter” button in the top bar.

5. Type a name for your filter in the “Filter name” field.

6. Select “contains” in the “sender” drop-down menu.

7. Type the sender’s email address in the “sender” text field.

8. In the “Move to Folder” drop-down menu, select “Inbox.”

9. Click the “Save Changes” button in the top bar to save the filter.

Mac Mail

1. Select “Mail” and “Preferences” from the top menu.

2. In the “Preferences” window, click the “Rules” icon.  Click the “Add Rule” button.

3. In the “Rules” window, type a name for your rule in the “Description” field.

4. Use the following settings: “If any of the following conditions are met: From Contains.”

5. Type the sender’s email address in the text field beside “Contains.”

6. Select “Move Message” and “Inbox” from the drop-down menus.

7. Click “Ok” to save the rule.


1. Log into your account and click the “Settings” link.

2. On the “Settings” page, select “Spam Settings.”

3. Choose “Allow mail only from addresses I specify” on the drop-down menu.

4. Enter the sender’s email address.

5. Click the “Add” button to add them to your sender list.

6. Click “Save” to save your changes.


1. Open the email message.

2. Click the blue star next to the sender’s name and address to add them to your address book.

Windows Live Mail

1. Click the Windows Live Mail icon in the top left corner of the window.

2. Select “Options” in the menu.

3. Click on “Safety Options” in the next menu.

4. In the “Safety Options” window, click the “Safe Senders” tab.

5. Click the “Add” button.

6. Enter the sender’s email address in the new window that pops up.

7. Click “Ok” to add sender.

8. Click “Ok” in the “Safety Options” window to save your changes.


Open the email in your Gmail app.

  1. Tap the contact icon to the left of the sender’s name and email address.
  2. Tap “Ok” on the “Add contact” pop-up box.
  3. Tap on “Create new contact” at the top of your Contacts list.
  4. Enter the sender’s name in the “First name” field.
  5. Enter the sender’s email address in the “Email” field.
  6. Tap “Save” to save the address.


  1. Tap the sender’s name in the “From” line.
  2. On the next screen, tap “Create New Contact.”
  3. On the third screen, tap “Done” to save the address.


Annette Welsford

Hi there. My passion is to inspire and help business owners to create the type of marketing and customer service that makes their business irresistible. I'm privileged to have a talented team at Commonsense Marketing who create and execute beautiful websites, engaging social media campaigns, and fantastic email campaigns that deliver results for our clients. And it's wonderful that many of them have said lots of nice things about the work we’ve done (see our case studies). We love to work with the owners and teams of small to medium sized business who are motivated to become the best in their niche and achieve more than they ever thought possible.

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